Healthness hotel in the heart of green.

Hotel Terme Sveti Martin ^★★★★

Welcome to Terme Sveti Martin hotel, located in the heart of Međimurje, close to picturesque hills and untouched nature. Modernly equipped 151 rooms and 6 luxury suites are surrounded by endless green landscapes. The location is perfect for healthy relaxation, peaceful family vacation, business meeting and active vacation in nature. The hotel is directly connected to the Temple of Life thermo-mineral pool complex and the Lumbalis Health Centre.

Rooms

Deluxe Double Suite with terrace

The newly renovated luxuriously furnished and spacious suites include a bedroom, living room, bathroom with glass wall, private sauna, separate toilet, terrace overlooking the untouched nature, fireplace, and all equipment and other rooms in the hotel.

Premium Double / Twin room with terrace

Newly renovated premium rooms include a bedroom, bathroom with glass wall, air conditioning, telephone, safe, minibar, hairdryer, bathrobe and slippers for each guest, bio cosmetics, digital TV, free Wi-Fi, and a terrace overlooking the greenery of Međimurje and water cascades of the Wellness Center.

Premium Double / Twin room

The newly renovated premium rooms include a bedroom, bathroom with glass wall, air conditioning, telephone, safe, minibar, hairdryer, bathrobe and slippers for each guest, bio cosmetics, digital TV, and free Wi-Fi.

Junior double suite

Junior double suite features a glass-walled bathroom, walk-in closet, partition separating the sleeping area from the rest of the room, air conditioning, telephone, safe, mini bar, hairdryer, bathrobe and slippers for each guest, free Wi-Fi and digital TV .

Standard Double / Twin room

Standard rooms contain a bedroom, bathroom with glass wall, air conditioning, telephone, safe, minibar, hair dryer, bathrobe and slippers for each guest, bio cosmetics, digital TV, free Wi-Fi.

CONTACT

Address
Toplice Sveti Martin d.o.o.
Izvorska 3, 40313 Sveti Martin na Muri, Croatia

Phone
+385 40 371 111

Email
info@termesvetimartin.com

Check-in	from 2 pm
Check-out	until 11 am
Children	A child up to 4.99 years old, accompanied by 2 adults and on an additional bed or in bed with parents – free of charge. A child up to 4.99 years old on a standard bed accompanied by 1 adult (parent pays a 1/1 extra charge – single use) – free of charge. Child from 5 to 11,99 years on an extra bed accompanied by 2 adults – 50% off. Child from 5 to 11,99 years on a basic bed accompanied by 1 adult – 30% off. Children from 12 years and adults on an extra bed – 20% off. Child up to 11.99 years on a bed in Family apartment accompanied by 2 adults – 10%.

Pets	Pets are allowed in the resort, except in the Falat restaurant, the Quelle restaurant and the pool and wellness complex. Pets up to 20 kg are allowed in the hotel. Pet accommodation amounts 18 € per animal per day, and a prior request for pet accommodation is required.
Reservation cancellation	The reservation is considered confirmed upon guarantee by credit card or receipt of a confirmation of payment / deposit of 30% of the amount of the reservation, and on this basis a document “confirmation of the reservation” is issued. We hold the confirmed reservation until midnight on the day of arrival, after which the room will be released for sale. The reservation can be canceled online without cancellation costs up to 2 days before the start of the service. In case of a “No show” or shortening of the stay, 100% of the reservation value will be charged. In case of cancellation within 2 days before the start of the service, the cancellation fee will be charged in the amount of 100% of the reservation. The deposit is not charged in the case of a credit card guarantee.

Discounts

A child up to 4.99 years old, accompanied by 2 adults and on an additional bed or in bed with parents – free of charge.
A child up to 4.99 years old on a standard bed accompanied by 1 adult (parent pays a 1/1 extra charge – single use) – free of charge.
Child from 5 to 11,99 years on an extra bed accompanied by 2 adults – 50% off.
Child from 5 to 11,99 years on a basic bed accompanied by 1 adult – 30% off.
Children from 12 years and adults on an extra bed – 20% off.
Child up to 11.99 years on a bed in Family apartment accompanied by 2 adults – 10%.

Additional charges

Single use – 35 € per room per night
Dinner – 19 € per person per night
Premium room – 18 € per room per night
Premium room (balcony, terrace) – 40 € per room per night
Junior suite – 50 € per room per night
Deluxe suite – 100 € per room per night
Pets (up to 20 kg) – 18 € per animal per night
Daily Lounge (between 9am and 6pm, max 5 hours) – 65 € per room for rent
Sauna entry (3 h) – 13,50 € per person for entrance
Early check-in (from 11 am according to availability) and late check-out (until 6 pm according to availability) – 22 € per room
Baby cot – 12 € per night
Tourist tax (adults) Jan 1 – Mar 31, Oct 1 – Dec 31 – 1,80 € per person per night
Tourist tax (adults) Apr 1 – Sep 30 – 2 € per person per night
Tourist tax (children from 12 to 18 years) Jan 1 – Mar 31, Oct 1 – Dec 31 – 0,90 € per person per night
Tourist tax (children from 12 to 18 years) Apr 1 – Sep 30 – 1 € per person per night
Non-compliance with the smoking ban – 70 €
Garage per day of use – 15 €
Lost bracelet – 15 € per bracelet

A reservation is considered confirmed upon credit card guarantee or receipt of payment/deposit confirmation of 30% of the reservation amount, and a “booking confirmation” document is issued based on this.
Discounts do not accumulate, but the most favorable guest discount applies.
VAT is included in the price.
We reserve the right to change prices.
For business conditions and services not listed in this offer, the regular conditions from the official price list valid from 1st January 2024 of Terme Sveti Martin are valid.
All prices are without tourist tax.

Babies are allowed to use the pool only with suitable nappies for bathing.
Children under 16 years old are allowed to use the pool only with their parents.
Sauna use is not permitted for children under 16 years of age, except in the Family Wellness time.
The World of Saunas is used as a nudist zone.
We reserve the right to change and cancel a free trip without notice.
Pets are not allowed in indoor restaurants as well as the Pool and Wellness Complex.
Hotel guests are allowed unlimited swimming in the “The Temple of Life” pool complex, which lasts from check-in until the end of the working day after check-out.
Swimming before check-in is free. Rental of towels and bathrobes is charged according to the regular price list.

The resort offers a range of accessibility features for disabled persons. Entrances, lifts, reception areas, and dining rooms are designed for easy access. Toilets throughout the resort are accessible and equipped with grabrails, as are bathrooms in certain rooms and public areas, including pool entrances. Adapted rooms are available at Hotel Terme Sveti Martin.

We hold the confirmed reservation until midnight on the day of arrival, after which the room will be released for sale.
The reservation can be cancelled online without cancellation fee up to 2 days before the service starts.
In the case of a “No show” or shortening of the stay, 100% of the reservation value will be charged.
In case of cancellation within 2 days before the beginning of the service, cancellation fee will be charged in the amount of 100% of the reservation.
The deposit is not charged in the case of a credit card guarantee.

PROCEDURE

Unless determined otherwise, the cooperation between Group and Resort will proceed as follows:

The Group places a reservation with the Resort specifying all relevant data, like the number of persons including the number and age of minors, appointed date, quantity and type of rooms or apartments, boarding type (single or double), possible special arrangements (gala dinner request, congress, coffee breaks, team building activities…)
The Resort confirms the free capacities for the reservation as well as prices and reservation period according to the offer.
The Group places a written confirmation for the reservation within the reservation period.
The Resort issues a Pro Forma Invoice and Contract according to the reservation.
The reservation is booked after a down payment of 100% of the amount of the issued pro forma invoice and the signing of the contract.
Should the Group fail to provide a payment guarantee, the Resort has the right to cancel the reservation.
The Resort will issue a final invoice after the completion of all services to the guest.
The Group is obliged to settle the rest of the balance (extra costs in the hotel) on the day of the departure.

TERMS AND CONDITIONS – CANCELATION POLICY

1. Payment:

Payment must be made on time according to the offer/contract to the following account: ESB Bank, Jadranski trg 3a, 51000 Rijeka, SWIFT Code: ESBCHR22, IBAN: HR15 2402 0061 5001 4936 whereby the following applies:

in case the agreed deposit does not occur at the agreed time, the hotel is not obligated to keep the reserved rooms or provide other agreed services
in case the customer fails to make the payment of used services within the agreed period, regular interest will be charged
a minimum of 30% of the total amount according to the preliminary invoice at the time of booking, the rest no later than 3 days before the arrival of the group

2. Change of the confirmed number of rooms:

90-60 days before arrival – the possibility of reducing the quota to 10% without cost.
In case the quota is higher than 10%, the excess cancellations will be charged 50% of the total value for the entire stay without accommodation tax.
60-15 days before arrival – the possibility of reducing the quota to 5% without cost.
In case the quota is higher than 5%, the excess cancellations will be charged 50% of the total value for the entire stay without accommodation tax.
Less than 15 days before arrival – reducing the reserved quota cannot be without costs. Each canceled room will be charged 100% of the amount for the entire period without accommodation tax.
Accommodation free of charge listed as “free/gratis” refers to a definite number of used rooms or spent nights.

3. Cancellations:

Cancellation without costs up to 90 days before arrival
90-60 days before arrival – 30% of the bookings without an accommodation tax charge
60-15 days before arrival – 60% of the bookings without accommodation charge
Less than 15 days before arrival – 90% of the bookings without accommodation charge
Failure to appear (No Show): 100% of the booking without residence fees

4. Discounts:

Discounts that are guaranteed on the standard prices are based on the service package that was communicated with the inquiry. If the service package should change, Terme Sveti Martin reserves the right to correct the prices. All prices in the offer include VAT. The prices shown are not subject to any additional discounts.

5. Remarks:

Final settlement and balance payment will be made at the time of bill settlement.
All payments are made in EUR. VAT is included in the price.
Current booking status – 40 days before arrival. Final room list – 2 weeks before arrival.
Check-in: from 2 p.m.
Check-out: until 11.00 a.m.

Healthness hotel in the heart of green.

Hotel Terme Sveti Martin ^★★★★

Rooms

Deluxe Double Suite with terrace

Premium Double / Twin room with terrace

Premium Double / Twin room

Junior double suite

Standard Double / Twin room

CONTACT

General information

Discounts and surcharges

Notice

Cancellation policy

General business conditions for groups

Contact